App crashes

We are sorry to hear you’re having this issue!

It’d be great if you can send us a crash log at [email protected]. That will help us identify what's going wrong. 

To get your crash log — you can follow these instructions:

iOS instructions (for iOS 11 or later)

  1. Go to your device's Settings app, and tap Privacy > Analytics & Improvements > Analytics Data.
  2. Scroll through this list to find Hopscotch events. See screenshot below. The list is alphabetical.
  3. Tap one of these events, and tap the share icon at the top right.
  4. Email it to [email protected]

Still need help? Contact Us Contact Us